Maintenance & Support Services
Our maintenance and support services cover both hardware and software, ensuring your IT environment remains reliable, secure, and fully operational at all times.
Hardware Maintenance & Support
Our hardware maintenance and support services include both preventive and remedial solutions to repair, replace, and optimize physical IT assets. These services are designed to minimize downtime and extend the lifespan of your hardware.
Services include:
- Contract-based hardware maintenance and per-incident repair
- On-site and off-site hardware troubleshooting and optimization
- Online and telephone technical support for setup and configuration
- Fee-based hardware warranty upgrades
- Supply and replacement of spare parts (excluding parts bundled with maintenance contracts)
All services are provided to external customers and focus on operational continuity and performance reliability.
Trexcomp Technology provides maintenance and support services in the following areas:
Break & Fix Services
Fast, on-demand repair and replacement services to restore faulty hardware and systems.
Service Desk Support
Centralized IT support for incident management, technical assistance, and user support.
Authorized Service Centre
Certified repair and maintenance services for selected manufacturers, ensuring compliance with vendor standards.